Terms And Conditions

Detailed description of goods and/or services
Autotrak International (Pty) Ltd is a business in the vehicle tracking industry that markets the Autotrak range of products.
Delivery policy
Subject to availability and receipt of payment, requests will be processed within 5 days and delivery confirmed by way of email containing a data payment reference number.
Return and Refunds policy
The provision of goods and services by Autotrak International (Pty) Ltd is subject to availability.  In cases of unavailability, Autotrak International (Pty) Ltd will refund the client in full within 60 days.  Cancellation of orders by the client will attract a  15 % administration fee.

Customer privacy policy
Autotrak International (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, personal information shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the Autotrak International (Pty) Ltd bank account, the details of which will be provided on request
Credit card acquiring and security
Credit card transactions will be acquired for Autotrak International (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa.  PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website.  Users may go to www.paygate.co.za to view their security certificate and security policy.  
Customer details separate from card details
Customer details will be stored by Autotrak International (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site.  For more detail on PayGate refer to www.paygate.co.za
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa.  Transaction Currency is Euro (EUR).
Autotrak International (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods

Country of domicile
This website is governed by the laws of South Africa and Autotrak International (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Unit 4 MRM Office Park, 10 Village Road, Kloof, 3640, South Africa.

Autotrak International (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information
This website is run by Autotrak International (Pty) Ltd. based in South Africa trading as Autotrak International (Pty) Ltd and with registration number 2012/202376/07 and David Winsper Managing Director

Autotrak International (Pty) Ltd contact details
Support : email info@autotrak.co.za
Support:  telephone +27 31 767 8660